Ceph s3 outage / s3 service unavailable

Incident Report for Liquid Web - Services

Resolved

This incident has been resolved.

Posted Sep 08, 2020 - 01:05 EDT

Monitoring

The ceph cluster has entered a stable state and we are confident the issues related have been resolved. We are monitoring the cluster to ensure no further issues appear. If you run into any problems please reach out to our support team so we can assist.

Posted Sep 07, 2020 - 22:49 EDT

Identified

Our teams have identified the cause of this issue and are working towards a resolution. We will update this post again as soon as we have more information.

Additionally this affects the Managed Wordpress product. Backups, restores, new site creation, and control panel performance are degraded.

Posted Sep 07, 2020 - 18:34 EDT

Investigating

At this time our teams are looking into issues related to ceph s3 outage. We are currently looking into this issue and will update when more information has been gathered.

Posted Sep 07, 2020 - 14:31 EDT

This incident affected: Object Storage.