Investigating - We are seeing increased feedback that our branded webmail URL for https://webmail.liquidweb.services/ is having issues and is producing an error when customers attempt to login. It is intermittently not working.
We have been in direct contact with our email vendor and their Engineers are looking into the issue.
-- In the mean time, and as a work around, customers can use https://webmail.emailsrvr.com. We will provide updates as we have them.
We appreciate your patience in the matter and if you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Mar 17, 2023 - 12:03 CDT
We have been in direct contact with our email vendor and their Engineers are looking into the issue.
-- In the mean time, and as a work around, customers can use https://webmail.emailsrvr.com. We will provide updates as we have them.
We appreciate your patience in the matter and if you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Mar 17, 2023 - 12:03 CDT
Identified - We have seen an increase in customer complaints with Yahoo blocking or deferring emails going out from Business Email mailboxes. We are working with our email vendor on this and they have assured us they are working right now directly with Yahoo to fix this situation.
We are currently waiting for them to remove this block for us. We do not have any workarounds right now for this situation and email Engineers are fully engaged with this issue. We will provide updates as we have them.
We appreciate your patience in the matter and if you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Mar 16, 2023 - 13:29 CDT
We are currently waiting for them to remove this block for us. We do not have any workarounds right now for this situation and email Engineers are fully engaged with this issue. We will provide updates as we have them.
We appreciate your patience in the matter and if you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Mar 16, 2023 - 13:29 CDT
Managed WordPress
Operational
Managed WooCommerce
Operational
Cloud Dedicated
Operational
Cloud VPS Hosting
Operational
API
Operational
CPanel
Operational
DNS
Operational
Plesk
Operational
Object Storage
?
Operational
Business Email
Operational
Management Portal
Operational
MWP / MWCH Management Portal
Operational
Support Services
Operational
Chat Support
Operational
Ticket Support
Operational
Phone Support
Operational
Data Centers
Operational
DC2 - LAN
Operational
DC3 - LAN
Operational
DC4 - PHX
Operational
EU - AMS
Operational
Load Balancers
Operational
Cloud Load Balancers
?
Operational
Shared Load Balancers - DC2
?
Operational
Shared Load Balancers - DC3
?
Operational
Shared Load Balancers - DC4
?
Operational
Shared Load Balancers - DC5
?
Operational
Network
Operational
LAN Network
?
Operational
PHX Network
?
Operational
AMS Network
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Network Service Optimization
Mar 23, 2023 06:00-07:00 CDT
Liquid Web Network Engineers will be performing scheduled maintenance to optimize and improve network routing within our data center. This maintenance will affect a subset of Liquid Web dedicated server customers. No service interruptions are expected from the maintenance. This window is being opened out of an abundance of caution.
If you have any questions, please contact a member of our support team via live-chat, ticket, emailing support@liquidweb.com, or by phone at (800)-580-4985, (517)-322-0434 (international).
Posted on Mar 17, 2023 - 14:40 CDT
If you have any questions, please contact a member of our support team via live-chat, ticket, emailing support@liquidweb.com, or by phone at (800)-580-4985, (517)-322-0434 (international).
Posted on Mar 17, 2023 - 14:40 CDT