Liquid Web Facilities Engineers will be performing routine compliance testing with our upstream utility provider during the window. There are no expected service interruptions for customer services that will result from this testing. This maintenance window is being issued out of an abundance of caution.
Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:
Resolved -
The login issue has been resolved and everything has been stable since 0500 am EST.
Oct 3, 07:27 EDT
Investigating -
We are currently experiencing issues with logging into the Premium Business Email. We are working with our email provider to resolve this as quickly as possible.
Please note that email delivery has not been impacted.
We will update this post with further information as it becomes available.
If you have any questions, please do not hesitate to contact a member of our support team via live chat or ticket.
Oct 3, 01:06 EDT
Completed -
The scheduled maintenance has been completed.
Oct 2, 02:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 22:00 EDT
Scheduled -
Liquid Web Systems Engineers will be performing scheduled maintenance on VMWare vCenter services in our DC3 and DC4 data centers. The Cloud Director portal will be unavailable for a brief period prevent vCenter access during the window. ESXi hosts and VMs will remain functional throughout the window.ESXi hosts and VMs will remain functional throughout the window.
Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:
Completed -
The scheduled maintenance has been completed.
Sep 29, 00:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 22:00 EDT
Scheduled -
Liquid Web Network Engineers will perform scheduled maintenance on network infrastructure supporting a subset of customer services in our DC3 Data Center in Lansing, Michigan. There is no expected service interruption, however, during this maintenance some customers may experience brief packet loss, latency, or re-connection.
Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:
Completed -
The scheduled maintenance has been completed.
Sep 27, 09:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 08:00 EDT
Scheduled -
Liquid Web Network Engineers will perform scheduled maintenance on network infrastructure supporting a subset of VMWare and VSAN services in our DC3 Data Center. There is no expected service interruption, however, during this maintenance some customers may experience brief packet loss, latency, or re-connection.
Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:
Resolved -
The issue with our chat system has been resolved, and all systems are now operating normally. The root cause was identified and addressed. No further issues have been observed.
Sep 27, 04:41 EDT
Identified -
Customers may encounter intermittent errors when initiating chats. Our teams are actively working on it and exploring multiple solutions to resolve the problem.
Sep 27, 03:50 EDT
Investigating -
We are currently investigating an issue that is affecting chat support.
Sep 27, 02:40 EDT
Completed -
The scheduled maintenance has been completed.
Sep 25, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 21:00 EDT
Scheduled -
Liquid Web Systems Engineers will perform scheduled maintenance on a subset of Shared Load Balancer services. During this maintenance load balancer sessions may experience brief packet loss, latency, or re-connection.
Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels: