Patch Deployment for CVE-2026-74580 Impacting Parent Servers
Update - Our engineering team has successfully brought the affected parent servers back online.

Our engineers are actively working through restoring and verifying all child instances running on those parent servers to ensure full service functionality is restored.

We appreciate your continued patience as we work to bring all impacted systems back online.
Oct 20, 2026 - 15:37 EDT
Identified - During scheduled evening maintenance, our operations team began deploying security patches to update server kernels to address the CVE-2026-74580 (vghost kernel vulnerability). Following the application of the patch and server reboots we identified a subset of our parent servers did not come up cleanly.

Our engineering and development teams are actively addressing the down server and are working to bring them back online.

Restoring affected parent servers and stabilizing services is currently our highest priority.

We sincerely apologize for the unexpected interruption. Our team is working to bring all impacted systems back online as quickly and safely as possible. Further updates will be posted here as soon as new information becomes available.
Oct 20, 2026 - 09:53 EDT
Proactive Mitigations for Linux Spectre v2 (BTR) Security Disclosure
Investigating - Our security and engineering teams are actively responding to an industry-wide Linux kernel security disclosure concerning a Spectre v2 Branch Target Reuse (BTR) variant (CVE-2026-64507 / CVE-2026-64508).

We will provide updates as progress is made.

If you need assistance or have any concerns, please contact our Support team.
Oct 01, 2026 - 16:58 EDT
API Operational
DNS Operational
Cloud Dedicated Operational
Cloud VPS Hosting Operational
CPanel Operational
InterWorx Operational
Plesk Operational
Object Storage Operational
VMware Cloud Operational
VMware Private Cloud Operational
Business Email Operational
Load Balancers Operational
Cloud Load Balancers Operational
Shared Load Balancers - DC2 Operational
Shared Load Balancers - DC3 Operational
Shared Load Balancers - DC4 Operational
Shared Load Balancers - DC5 Operational
Network Operational
LAN Network Operational
PHX Network Operational
AMS Network Operational
Data Centers Operational
DC2 - LAN Operational
DC3 - LAN Operational
DC4 - PHX Operational
EU - AMS Operational
Management Portal Operational
Support Services Operational
Chat Operational
Case Operational
Phone Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 20, 2026

Unresolved incident: Patch Deployment for CVE-2026-74580 Impacting Parent Servers.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

Premium business email Webmail Access Issues
Resolved - Our email vendor has confirmed that the issues affecting webmail login have now been resolved.

If you have any further questions or concerns, please don’t hesitate to contact us via a support case or Live Chat.
Oct 14, 12:21 EDT
Investigating - We are currently aware of an issue affecting access to webmail. Our email vendor is aware of the issue and is actively working to resolve it.

In the meantime, customers can access their email using the alternative webmail portal:

https://webmail.liquidweb.services/

We apologize for the inconvenience and appreciate your patience while this issue is being resolved. We will provide further updates as more information becomes available.

If you have any questions or concerns, please feel free to contact us via case or chat.
Oct 14, 09:04 EDT

Oct 13, 2026

No incidents reported.

Oct 12, 2026

PBE Webmail Access Issues
Resolved - Our email vendor has confirmed that the issues affecting webmail login have now been resolved.

If you have any further questions or concerns, please don’t hesitate to contact us via a support case or Live Chat.
Oct 12, 14:13 EDT
Investigating - We are currently investigating an issue affecting access to PBE Webmail. Customers attempting to access their webmail may encounter the following error message:

"Looks Like We've Hit A Snag. Please wait a couple of minutes and try again. If the problem persists, please contact Support and provide this reference number."

Our Email Vendor team is aware of the issue and is actively investigating to identify the cause and restore normal service.

Workaround:

SMTP and IMAP authentication are expected to remain functional. Customers should still be able to send and receive emails using configured email clients, including those on mobile devices.

We'll continue to update this page as we make progress toward resolution.

We appreciate your patience and understanding.
Oct 12, 03:00 EDT

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Emergency Network Maintenance Update – Amsterdam Data Center
Completed - The scheduled maintenance has been completed.
Oct 9, 15:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 14:00 EDT
Scheduled - Our engineering team has been working to identify and resolve the remaining issues related to the Core Network Devices and Border Network Devices supporting the Amsterdam Data Center. We have made efforts to address these issues without causing service downtime. Unfortunately, some issues persist, and additional maintenance is required to fully resolve them.

To complete the necessary work and restore network stability, we will perform additional emergency maintenance within the next few hours. While we understand the importance of maintaining service availability, this maintenance may result in a temporary service interruption.

Maintenance Details

Maintenance Type: Emergency Network Maintenance
Location: Amsterdam Data Center
Scheduled Start: October 9, 2026, at 2:00 PM ET (8:00 PM Amsterdam time, CEST)
Expected Service Disruption: Approximately 30–90 minutes


Potential Service Impact

During the maintenance window, customers may experience increased network latency, temporary connectivity interruptions, or a complete service outage lasting approximately 30–90 minutes.

Support Availability

Our Support team will be available throughout the maintenance period to answer any questions and provide assistance. You can reach us through the following channels:

Live Chat: https://portal.liquidweb.com
Email: support@liquidweb.com


We sincerely apologize for the additional disruption and any inconvenience this may cause. We appreciate your patience and understanding as our engineering team continues working to resolve these issues and ensure the stability and reliability of our network infrastructure.

Thank you for your continued trust in Liquid Web

Internal System Maintenance Reference: [CC-13765]
Oct 9, 12:26 EDT

Oct 8, 2026

No incidents reported.

Oct 7, 2026

Scheduled Network maintenance at the DC5, Amsterdam Data Center
Completed - The scheduled maintenance has been completed.
Oct 7, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 11:00 EDT
Scheduled - Liquid Web Network Engineers will perform scheduled maintenance on the Core Network Devices and Border Network Devices supporting the Amsterdam Data Center. This work is part of our ongoing efforts to improve network connectivity, performance, reliability, and scalability.

Maintenance Window: October 7, 2026, at 11:00 AM ET
Expected Duration: Up to 5 hours

During the maintenance redundancy on our networking devices will be reduced which could result in temporary network connectivity issues.

Our Support team will be available throughout the maintenance period should you have any questions or require assistance. You can reach us through the following channels:

Live Chat: https://portal.liquidweb.com
Email: support@liquidweb.com

We appreciate your understanding and patience as we continue to enhance our infrastructure and services.

Thank you for your continued support.

Internal System Maintenance Reference: [CC-13765]
Sep 11, 15:40 EDT

Oct 6, 2026

Scheduled Network maintenance at the DC5, Amsterdam Data Center
Completed - The scheduled maintenance has been completed.
Oct 6, 16:00 EDT
Update - The Scheduled Maintenance is still ongoing and proceeding as expected, we have experienced a brief disruptions as networking devices were rebooted. Our engineers are aware of this and are working to complete the maintenance with as little disruption to the network as possible.
Oct 6, 12:14 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 11:00 EDT
Scheduled - Liquid Web Network Engineers will perform scheduled maintenance on the Core Network Devices and Border Network Devices supporting the Amsterdam Data Center. This work is part of our ongoing efforts to improve network connectivity, performance, reliability, and scalability.

Maintenance Window: October 6, 2026, at 11:00 AM ET
Expected Duration: Up to 5 hours

At this time, no service interruptions or increased latency are expected for customer services during the maintenance window.

Our Support team will be available throughout the maintenance period should you have any questions or require assistance. You can reach us through the following channels:

Live Chat: https://portal.liquidweb.com
Email: support@liquidweb.com

We appreciate your understanding and patience as we continue to enhance our infrastructure and services.

Thank you for your continued support.

Internal System Maintenance Reference: [CC-13765]
Sep 11, 15:35 EDT
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