All Systems Operational
Managed WordPress   Operational
Managed WooCommerce   Operational
Cloud Dedicated   Operational
Cloud VPS Hosting   Operational
API   Operational
CPanel   Operational
DNS   Operational
Plesk   Operational
Object Storage   ? Operational
Business Email   Operational
Management Portal   Operational
MWP / MWCH Management Portal   Operational
Support Services Operational
Chat Support   Operational
Ticket Support   Operational
Phone Support   Operational
Data Centers Operational
DC1 - LAN   Operational
DC2 - LAN   Operational
DC3 - LAN   Operational
DC4 - PHX   Operational
EU - AMS   Operational
Load Balancers Operational
90 days ago
100.0 % uptime
Today
Cloud Load Balancers   ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC2   ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC3   ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC4   ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC5   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Our operations team will be performing patches on our infrastructure. Although we do not expect customers to be impacted by this maintenance, customers may encounter brief issues loading the management portal. Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Posted on Oct 11, 14:58 CDT
Past Incidents
Oct 16, 2018

No incidents reported today.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018
Completed - The scheduled maintenance has been completed.
Oct 13, 02:02 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 01:00 CDT
Scheduled - Our engineers will be performing maintenance to our Chat and Ticketing systems. During this maintenance window, Chat and Ticket sessions may abruptly disconnect and errors may be observed during Chat or Ticket initialization. We only anticipate 5-minutes of downtime for the systems and appreciate your patience as we upgrade our support systems.

If you have any urgent needs during the maintenance window, please contact a member of our support team via phone at (800)-580-4985, (517)-322-0434 (international).
Sep 21, 14:45 CDT
Oct 12, 2018

No incidents reported.

Oct 11, 2018

No incidents reported.

Oct 10, 2018
Completed - The scheduled maintenance has been completed.
Oct 10, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 21:00 CDT
Scheduled - Our operations team will be performing patches on our infrastructure. Although we do not expect customers to be impacted by this maintenance, customers may encounter brief issues loading the management portal. Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Oct 4, 15:22 CDT
Oct 8, 2018

No incidents reported.

Oct 7, 2018
Completed - The scheduled maintenance has been completed.
Oct 7, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 21:00 CDT
Scheduled - Our Engineering and Operations team will be performing maintenance on our internal management systems. During this maintenance window, customers may see an interruption in their management portals and help center windows for a short period of time. This maintenance will not impact customer websites, servers or services. This maintenance focuses on internal backend infrastructure only. We will be disabling the ability to resize Cloud servers starting at 10AM ET on October 7th to ensure any of these workflows have finished before our maintenance period. We will re-enable the ability to resize as soon as the maintenance has finished.

If you have any questions, please contact a member of our support team via ticket by emailing support@liquidweb.com or by phone at (800)-580-4985, (517)-322-0434 (international).
Oct 2, 11:59 CDT
Oct 6, 2018

No incidents reported.

Oct 5, 2018

No incidents reported.

Oct 4, 2018
Completed - The scheduled maintenance has been completed.
Oct 4, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 21:01 CDT
Scheduled - Our operations team will be performing patches on our infrastructure. Although we do not expect customers to be impacted by this maintenance, customers may encounter brief issues loading the management portal. Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Sep 27, 15:01 CDT
Oct 3, 2018
Resolved - Our provider has resolved the issue. All customers should be able to access their control panels at this time.
Oct 3, 09:26 CDT
Investigating - Our Email provider has identified an issue with Email Control Panel connectivity issues, to include some password prompt issues. Their engineers are engaged and investigating the problem. We will continue to monitor their progress as they work toward a resolution of the issue.

This issue does NOT impact email delivery
Oct 3, 08:47 CDT
Completed - The scheduled maintenance has been completed.
Oct 3, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 02:01 CDT
Scheduled - Our operations team will be performing patches on our infrastructure. Although we do not expect customers to be impacted by this maintenance, customers may encounter brief issues loading the management portal. Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Sep 27, 15:00 CDT
Oct 2, 2018

No incidents reported.