Update - After further reviewing with our Email Vendor, we were able to identify that this issue is currently only affecting Microsoft-based Email Platforms such as Hotmail.com, Outlook.com, Microsoft.com, Live.com, MSN.com.
We have seen a significant decrease in deliverability failures but were advised that attempting to resend messages from within the Business Email Webmail Interface will allow them to be successfully delivered.
As we have additional information we will update this post. If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Jun 17, 14:28 CDT
We have seen a significant decrease in deliverability failures but were advised that attempting to resend messages from within the Business Email Webmail Interface will allow them to be successfully delivered.
As we have additional information we will update this post. If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Jun 17, 14:28 CDT
Identified - We continue working with our email vendor to resolve an issue resulting in intermittent delivery failures when sending to external recipients.
While measures are being taken to prevent any impact to users, some may experience mail delivery delays or delivery failures. Impacted users are encouraged to retry their messages.
As we have additional information we will update this post. If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Jun 7, 13:20 CDT
While measures are being taken to prevent any impact to users, some may experience mail delivery delays or delivery failures. Impacted users are encouraged to retry their messages.
As we have additional information we will update this post. If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Jun 7, 13:20 CDT
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