All Systems Operational
Managed WordPress Operational
Managed WooCommerce Operational
Cloud Dedicated Operational
Cloud VPS Hosting Operational
API Operational
CPanel Operational
DNS Operational
Plesk Operational
Object Storage ? Operational
Business Email Operational
Management Portal Operational
MWP / MWCH Management Portal Operational
Support Services Operational
Chat Support Operational
Ticket Support Operational
Phone Support Operational
Data Centers Operational
DC2 - LAN Operational
DC3 - LAN Operational
DC4 - PHX Operational
EU - AMS Operational
Load Balancers Operational
90 days ago
100.0 % uptime
Today
Cloud Load Balancers ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC2 ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC3 ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC4 ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC5 ? Operational
90 days ago
100.0 % uptime
Today
Network Operational
LAN Network ? Operational
PHX Network ? Operational
AMS Network ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Feb 19, 2020

No incidents reported today.

Feb 18, 2020
Resolved - This incident has been resolved.
Feb 18, 15:31 CST
Identified - At this time we've noticed some degraded performance in the help center and are currently investigating. More information will be provided as it becomes available.
Feb 17, 09:55 CST
Feb 17, 2020
Resolved - This incident has been resolved.
Feb 17, 07:51 CST
Investigating - Currently we are investigating an issue with our Provisioning system that is affecting reboot, resize, startup and backup workflows. Currently we are working to find the underlying causes. More information will be provided as it becomes available.
Feb 17, 04:53 CST
Feb 16, 2020

No incidents reported.

Feb 15, 2020
Completed - The scheduled maintenance has been completed.
Feb 15, 01:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 00:00 CST
Scheduled - Our Chat, Ticketing and Help Center service will have a short period of maintenance. During this window, customers may see a interruption in service, however customers can contact Liquid Web via phone during this time. This maintenance does not impact customer services, just the ability to reach our support team and Help Center. We encourage customers to reach out to us via phone at 1-800-580-4985 (1-517-322-0434) if you have any questions or concerns.
Jan 23, 11:52 CST
Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020
Resolved - We have confirmed that new tickets can successfully be submitted. This issue has been resolved.
Feb 9, 13:26 CST
Investigating - We are currently investigating an issue with creating new tickets within the Manage interface. Attempting to create a new ticket will be met with an error. We are working on restoring this functionality. In the meantime, please feel free to call or chat for assistance.
Feb 9, 13:12 CST
Feb 8, 2020
Resolved - We have confirmed network performance has been restored. This incident is resolved.
Feb 8, 18:47 CST
Monitoring - An an issue impacting network performance for some servers has been detected in our Lansing datacenter. A fix for this issue has been implemented and we are monitoring to ensure continued stability.
Feb 8, 18:06 CST
Resolved - We have confirmed that our VPS system is operational. This incident is resolved.
Feb 8, 10:34 CST
Monitoring - A fix has been implemented, and we are currently monitoring to ensure that VPS services are back online and functional.
Feb 8, 10:08 CST
Investigating - We're currently investigating an issue with the provisioning system for our VPS hosts. You may experience connectivity issues when attempting to create, reboot, or interact with your VPS.
Feb 8, 09:22 CST
Feb 7, 2020

No incidents reported.

Feb 6, 2020

No incidents reported.

Feb 5, 2020

No incidents reported.