All Systems Operational
Uptime over the past 90 days. View historical uptime.
Managed WordPress Operational
Managed WooCommerce Operational
Cloud Dedicated Operational
Cloud VPS Hosting Operational
API Operational
CPanel Operational
DNS Operational
Plesk Operational
Object Storage ? Operational
Business Email Operational
Management Portal Operational
MWP / MWCH Management Portal Operational
Support Services Operational
Chat Support Operational
Ticket Support Operational
Phone Support Operational
Data Centers Operational
DC2 - LAN Operational
DC3 - LAN Operational
DC4 - PHX Operational
EU - AMS Operational
Load Balancers Operational
90 days ago
100.0 % uptime
Today
Cloud Load Balancers ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC2 ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC3 ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC4 ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC5 ? Operational
90 days ago
100.0 % uptime
Today
Network Operational
LAN Network ? Operational
PHX Network ? Operational
AMS Network ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 28, 2022

No incidents reported today.

Jan 27, 2022
Managed WordPress/Managed WooCommerce Hosting Platform Maintenance
Completed - The scheduled maintenance has been completed.
Jan 27, 15:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 14:00 CST
Scheduled - Our operations team will be performing maintenance on our Managed WordPress/Managed WooCommerce infrastructure. There is no expected impact or downtime from this maintenance.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Jan 27, 12:19 CST
Phone Support Degraded
Resolved - This issue is now resolved.
Jan 27, 12:12 CST
Monitoring - This issue is currently in a monitoring status. Phone calls are functioning as expected at this time.
Jan 27, 11:19 CST
Investigating - We are currently investigating an issue with our phone system. We will update this status post as more information becomes available.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or ticket.
Jan 27, 11:15 CST
Jan 26, 2022

No incidents reported.

Jan 25, 2022

No incidents reported.

Jan 24, 2022

No incidents reported.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022
manage.liquidweb.com and cart.liquidweb.com Degraded Performance
Resolved - This issue is now resolved.
Jan 20, 14:38 CST
Investigating - We have identified an issue causing degraded performance of cart.liquidweb.com and manage.liquidweb.com. Our teams are actively working to resolve the issue at this time.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Jan 20, 14:04 CST
Jan 19, 2022

No incidents reported.

Jan 18, 2022
ModSecurity log4j Update for RHEL Systems
Completed - The scheduled maintenance has been completed.
Jan 18, 12:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 11:00 CST
Scheduled - Our operations team is rolling out an update to ModSecurity on RHEL-based systems to add new rules mitigating common log4j attacks. During this maintenance window, Apache will be reloaded/restarted, which may cause a momentary interruption in the service.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Jan 14, 14:56 CST
Liquid Web Phone System Update
Resolved - This incident has been resolved.
Jan 18, 00:44 CST
Identified - Our phone system is currently undergoing maintenance to apply needed updates to the system. If you are unable to reach us please feel free to initiate a chat, create a ticket, or call back later and we will be with you as quickly as we can.

We thank you for your patience and will update this status with any additional details or once the maintenance is complete. We are available to assist with any questions or concerns via livechat, email at support@liquidweb.com, or create a ticket from https://help.liquidweb.com/s/contactsupport
Jan 17, 22:16 CST
Jan 17, 2022
Jan 16, 2022
Enom data center maintenance
Completed - The scheduled maintenance has been completed.
Jan 16, 14:15 CST
Update - *Update* Enom has extended their maintenance until 12pm PST Sunday, January 16
Jan 16, 10:48 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 09:15 CST
Scheduled - *Update* Enom has extended their maintenance until 12pm PST Sunday, January 16

On January 15, 2022 our domain registrar (Enom) will be undergoing data center maintenance and during this time domain and email registration & management will be unavailable.

This maintenance is expected to last from 9am EST (2pm UTC Jan 15th) to 9pm EST (2am UTC Jan 16th). During this time, we will not be able to:
- Submit domain registration, transfer, renewal, or contact update requests
- Provision new mailboxes or manage email settings
- Provision new SSL certificates or manage SSL certificates

Any requests sent during the above time frame will fail. You or Liquid Web will need to resubmit them once the maintenance is complete.

Rest assured, the following services will remain operational:
- DNS will continue to resolve normally
- Email will remain fully operational

Additionally, SSL auto-renewals are scheduled outside the maintenance window and should not be impacted.


We apologize for any inconvenience this may cause and we appreciate your patience. In the meantime, we encourage you to subscribe to updates on Enom's status page (https://tucows.us3.list-manage.com/track/click?u=13d4782b22724a03f96459c03&id=b97a8555f7&e=1c1d16c61d), to ensure you are notified of any maintenance changes.

If you have any questions or concerns, please contact a member of our support team via live-chat, ticket (support@liquidweb.com), or by phone at 1-800-580-4985, 1-517-322-0434 (international).
Jan 16, 09:09 CST
Jan 15, 2022
Enom data center maintenance
Completed - The scheduled maintenance has been completed.
Jan 15, 20:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 08:00 CST
Scheduled - On January 15, 2022 our domain registrar (Enom) will be undergoing data center maintenance and during this time domain and email registration & management will be unavailable.

This maintenance is expected to last from 9am EST (2pm UTC Jan 15th) to 9pm EST (2am UTC Jan 16th). During this time, we will not be able to:
- Submit domain registration, transfer, renewal, or contact update requests
- Provision new mailboxes or manage email settings
- Provision new SSL certificates or manage SSL certificates

Any requests sent during the above time frame will fail. You or Liquid Web will need to resubmit them once the maintenance is complete.

Rest assured, the following services will remain operational:
- DNS will continue to resolve normally
- Email will remain fully operational

Additionally, SSL auto-renewals are scheduled outside the maintenance window and should not be impacted.


We apologize for any inconvenience this may cause and we appreciate your patience. In the meantime, we encourage you to subscribe to updates on Enom's status page (https://tucows.us3.list-manage.com/track/click?u=13d4782b22724a03f96459c03&id=b97a8555f7&e=1c1d16c61d), to ensure you are notified of any maintenance changes.

If you have any questions or concerns, please contact a member of our support team via live-chat, ticket (support@liquidweb.com), or by phone at 1-800-580-4985, 1-517-322-0434 (international).
Jan 12, 16:49 CST
Jan 14, 2022

No incidents reported.

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