All Systems Operational
Uptime over the past 90 days. View historical uptime.
Managed WordPress Operational
Managed WooCommerce Operational
Cloud Dedicated Operational
Cloud VPS Hosting Operational
API Operational
CPanel Operational
DNS Operational
Plesk Operational
Object Storage ? Operational
Business Email Operational
Management Portal Operational
MWP / MWCH Management Portal Operational
Support Services Operational
Chat Support Operational
Ticket Support Operational
Phone Support Operational
Data Centers Operational
DC1 - LAN Operational
DC2 - LAN Operational
DC3 - LAN Operational
DC4 - PHX Operational
EU - AMS Operational
Load Balancers Operational
90 days ago
100.0 % uptime
Today
Cloud Load Balancers ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC2 ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC3 ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC4 ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC5 ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Managed WordPress/Managed WooCommerce Hosting Platform Maintenance May 28, 22:00 - May 29, 04:00 CDT
Our operations team will be performing patches on our infrastructure. Although we do not expect customers to be impacted by this maintenance, customers may encounter brief issues loading the management portal as well as some web pages. Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Posted on May 23, 16:10 CDT
Past Incidents
May 26, 2019

No incidents reported today.

May 25, 2019
Network Maintenance Affecting Shared Load Balancers - DC3
Completed - The scheduled maintenance has been completed.
May 25, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 03:00 CDT
Scheduled - On Saturday May 25th between 4AM - 6AM, our networking team will be performing a maintenance to devices hosting the Shared Load Balancer systems in DC3. This maintenance is required in the ongoing project to upgrade the current switching system. Packet latency or disruption may occur during the maintenance window.
May 22, 06:17 CDT
May 24, 2019

No incidents reported.

May 23, 2019

No incidents reported.

May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019
Managed WordPress and WooCommerce Hosting Account Creation Issues
Resolved - Our team has resolved the issue and new orders are processing in a timely manner. Thank you for your patience.
May 16, 21:21 CDT
Investigating - We are investigating an issue creating new Managed WordPress and WooCommerce Hosting accounts/services. Our teams are looking into this and we will update this status once we have some additional information.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
May 16, 17:28 CDT
May 15, 2019
Administrative Control Panel Maintenance
Completed - The scheduled maintenance has been completed.
May 15, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 05:00 CDT
Scheduled - Between 6AM - 8AM ET our Managed Control panel at https://manage.liquidweb.com will be undergoing maintenance. Although we anticipate the maintenance will be non-disruptive, it is possible that you might experience a brief disconnect or failure to authenticate as the admin panel is updated.

Thank you for your continued patience while we work to add features.
May 14, 23:52 CDT
Phone System Maintenance
Completed - The scheduled maintenance has been completed.
May 15, 04:09 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 02:15 CDT
Scheduled - Liquid Web will be performing emergency phone system maintenance on Wednesday May 15th starting at 3:00AM EST. The ability to reach us by phone may be affected during this maintenance. Customers unable to reach us by phone can contact us through livechat, or via email at support@liquidweb.com.
May 15, 02:13 CDT
Managed WordPress/Managed WooCommerce Hosting Platform Maintenance
Completed - The scheduled maintenance has been completed.
May 15, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 21:00 CDT
Scheduled - Our operations team will be performing patches on our infrastructure. Although we do not expect customers to be impacted by this maintenance, customers may encounter brief issues loading the management portal as well as some web pages. Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
May 9, 16:01 CDT
May 14, 2019
Chat Support is currently not working as expected.
Resolved - We have experienced no further issues with our chat system since our last update and all systems are once again functional. If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
May 14, 18:28 CDT
Monitoring - We have stopped receiving reports about messages being lost and currently our chat system appears to be working as expected. We are carefully monitoring the situation to ensure no further issues.
May 14, 17:53 CDT
Investigating - We have started getting reports that our chat support is dropping a portion of messages, causing the support to be unreliable. We are working with our upstream provider to get this resolved as quickly as possible. We will post updates as they become available.

If you have any questions, our support team can still be contacted via ticket or by phone at (800)-580-4985, (517)-322-0434 (international).
May 14, 17:37 CDT
Administrative Control Panel Maintenance
Resolved - The maintenance has completed. We apologize for any inconvenience this may have caused.
May 14, 07:02 CDT
Identified - At this time our Managed Control panel at https://manage.liquidweb.com is down for maintenance. The maintenance is running longer than anticipated, so we appreciate your continued patience while we work to wrap up the latest release.
May 14, 06:44 CDT
Phone System Maintenance
Completed - The scheduled maintenance has been completed.
May 14, 03:35 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 14, 03:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 02:00 CDT
Scheduled - Liquid Web will be performing phone system maintenance on Tuesday May 14th at 2:00AM EST. The ability to reach us by phone may be affected during this maintenance. Customers unable to reach us by phone can contact us through livechat, or via email at support@liquidweb.com.
May 10, 10:56 CDT
May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

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