All Systems Operational
Managed WordPress Operational
Managed WooCommerce Operational
Cloud Dedicated Operational
Cloud VPS Hosting Operational
API Operational
CPanel Operational
DNS Operational
Plesk Operational
Object Storage ? Operational
Business Email Operational
Management Portal Operational
MWP / MWCH Management Portal Operational
Support Services Operational
Chat Support Operational
Ticket Support Operational
Phone Support Operational
Data Centers Operational
DC1 - LAN Operational
DC2 - LAN Operational
DC3 - LAN Operational
DC4 - PHX Operational
EU - AMS Operational
Load Balancers Operational
90 days ago
100.0 % uptime
Today
Cloud Load Balancers ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC2 ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC3 ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC4 ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC5 ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Mar 22, 2019

No incidents reported today.

Mar 21, 2019
Completed - The scheduled maintenance has been completed.
Mar 21, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 22:00 CDT
Scheduled - Our operations team will be performing patches on our infrastructure. Although we do not expect customers to be impacted by this maintenance, customers may encounter brief issues loading the management portal as well as some web pages. Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Mar 18, 14:38 CDT
Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019
Resolved - This incident has been resolved.
Mar 15, 01:18 CDT
Identified - The issue has been identified and a fix is being implemented.
Mar 15, 00:25 CDT
Investigating - We are currently experiencing issues with our Live Chat system as well as some features in manage.liquidweb.com. We are still able to be contacted by telephone and by sending an email to support@liquidweb.com. More information will be provided when it becomes available.
Mar 14, 23:13 CDT
Mar 13, 2019

No incidents reported.

Mar 12, 2019
Resolved - We do not see any signs that the issue will resurface but we will continue to investigate the cause and continue to closely monitor.

Thank you again for your patience. If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Mar 12, 15:27 CDT
Monitoring - We have identified and applied a fix to the system that was causing the intermittent Control Panel error response. We are going to continue to closely monitor these systems to ensure there is no signs of the issue reoccurring.

Thank you again for your patience. If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Mar 12, 10:42 CDT
Investigating - We are currently investigating an issue causing the Managed WordPress/WooCommerce Control panels to display an error "ERR_EMPTY_RESPONSE" for some customers. We will continue to investigate and update once we have further information.

Thank you for your patience. If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Mar 12, 07:34 CDT
Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019
Resolved - The issue has been resolved and we apologize for the inconvenience.
Mar 8, 11:14 CST
Investigating - It has been reported that customers are having issues using our 1-800 number, however, our (517)322-0434 is working correctly. We’re investigating this issue. If you’re contacting us for phone support please use (517)322-0434.
Mar 8, 10:33 CST
Completed - The scheduled maintenance has been completed.
Mar 8, 04:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 21:00 CST
Scheduled - Our operations team will be performing an emergency maintenance on our infrastructure. Although we do not expect customers to be impacted by this maintenance, customers may encounter brief issues loading the management portal as well as some web pages. Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Mar 7, 10:04 CST