All Systems Operational
Managed WordPress   Operational
Managed WooCommerce   Operational
Cloud Dedicated   Operational
Cloud VPS Hosting   Operational
API   Operational
CPanel   Operational
DNS   Operational
Plesk   Operational
Object Storage   ? Operational
Business Email   Operational
Management Portal   Operational
MWP / MWCH Management Portal   Operational
Support Services Operational
Chat Support   Operational
Ticket Support   Operational
Phone Support   Operational
Data Centers Operational
DC1 - LAN   Operational
DC2 - LAN   Operational
DC3 - LAN   Operational
DC4 - PHX   Operational
EU - AMS   Operational
Load Balancers Operational
90 days ago
100.0 % uptime
Today
Cloud Load Balancers   ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC2   ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC3   ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC4   ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC5   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Our operations team will be performing infrastructure maintenance. Although we do not expect customers to be impacted by this maintenance, customers may encounter brief issues loading the management portal. Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Posted on Jan 17, 12:18 CST
Past Incidents
Jan 19, 2019

No incidents reported today.

Jan 18, 2019

No incidents reported.

Jan 17, 2019
Completed - The scheduled maintenance has been completed.
Jan 17, 23:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 21:00 CST
Scheduled - Our operations team will be performing infrastructure maintenance. Although we do not expect customers to be impacted by this maintenance, customers may encounter brief issues loading the management portal. Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Jan 14, 15:16 CST
Jan 16, 2019

No incidents reported.

Jan 15, 2019
Resolved - The issue has been confirmed to be resolved. Our team was balancing secondary IPs which created an unanticipated connectivity loss for an isolated group of servers. We apologize for any disruption this may have caused.
Jan 15, 05:27 CST
Identified - At this time we have a network issue reported in DC3 impacting a subset of servers. Our team is investigating and will provide additional details as soon as possible.
Jan 15, 05:17 CST
Resolved - The issue has been resolved, thank you for your patience.
Jan 15, 05:16 CST
Monitoring - The issue has been resolved and full support services have been reestablished. We will continue monitoring however the issue appears to have been fully resolved.
Jan 15, 04:49 CST
Identified - At this time we are currently experiencing issues with our internal support database. Although no servers or services are being impacted, our ability to actively work client issues through our chat and ticketing system is impaired at this time. Additional information will be provided as soon as it is available.
Jan 15, 04:44 CST
Completed - The scheduled maintenance has been completed.
Jan 15, 04:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 21:00 CST
Scheduled - Our operations team will be applying security patches on our infrastructure. Although we do not expect customers to be impacted by this maintenance, customers may encounter brief issues loading the management portal as well as web pages. Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Jan 14, 14:56 CST
Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019
Completed - The scheduled maintenance has been completed.
Jan 10, 23:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 21:00 CST
Scheduled - Our operations team will be performing patches on our infrastructure. Although we do not expect customers to be impacted by this maintenance, customers may encounter brief issues loading the management portal. Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Jan 8, 17:05 CST
Jan 9, 2019

No incidents reported.

Jan 8, 2019

No incidents reported.

Jan 7, 2019

No incidents reported.

Jan 6, 2019

No incidents reported.

Jan 5, 2019

No incidents reported.