All Systems Operational
Managed WordPress   Operational
Managed WooCommerce   Operational
Cloud Dedicated   Operational
Cloud VPS Hosting   Operational
API   Operational
CPanel   Operational
DNS   Operational
Plesk   Operational
Object Storage   ? Operational
Business Email   Operational
Management Portal   Operational
MWP / MWCH Management Portal   Operational
Support Services Operational
Chat Support   Operational
Ticket Support   Operational
Phone Support   Operational
Data Centers Operational
DC1 - LAN   Operational
DC2 - LAN   Operational
DC3 - LAN   Operational
DC4 - PHX   Operational
EU - AMS   Operational
Load Balancers Operational
90 days ago
100.0 % uptime
Today
Cloud Load Balancers   ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC2   ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC3   ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC4   ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC5   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 21, 2018

No incidents reported today.

Nov 20, 2018

No incidents reported.

Nov 19, 2018

No incidents reported.

Nov 18, 2018

No incidents reported.

Nov 17, 2018

No incidents reported.

Nov 16, 2018
Completed - The scheduled maintenance has been completed.
Nov 16, 04:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 21:00 CST
Scheduled - Our operations team will be performing patches on our infrastructure. Although we do not expect customers to be impacted by this maintenance, customers may encounter brief issues loading the management portal. Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Nov 12, 15:04 CST
Nov 15, 2018
Completed - The scheduled maintenance has been completed.
Nov 15, 02:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 21:00 CST
Scheduled - Our operations team will be performing patches on our infrastructure. Although we do not expect customers to be impacted by this maintenance, customers may encounter brief issues loading the management portal. Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Nov 12, 15:06 CST
Nov 13, 2018
Resolved - The DC Operations team have given the all clear following extended monitoring. Again, we sincerely apologize for these disruptions.
Nov 13, 03:45 CST
Identified - We have observed another flap at 3:18 ET. The DC Operations team have identified the root cause and are working to resolve the issue permanently.
Nov 13, 02:35 CST
Update - Our DC team and Networking teams continue to monitor performance closely and report all devices have been stable since 1:51AM ET.
Nov 13, 01:12 CST
Update - We are continuing to monitor for any further issues.
Nov 13, 00:34 CST
Update - The initial flap was between 11:15PM - 11:17PM ET and performance monitoring showed all stable, however, there was a secondary flap at 1:20AM ET. Our networking and DC operations teams are working to fully resolve the issue. We will continue monitoring and advise as additional information is available.
Nov 13, 00:34 CST
Monitoring - Our Networking team reported a brief network disruption in our PHX datacenter which impacted a number of devices in the DC4 PHX data center at 11:15 PM ET. The issue was resolved quickly, however, performance monitoring continues at this time.

We apologize for any inconvenience this may have caused. If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Nov 12, 23:30 CST
Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018
Completed - The scheduled maintenance has been completed.
Nov 9, 04:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 22:00 CST
Scheduled - The Managed Wordpress team will be conducting maintenance on the Managed Wordpress infrastructure for a select set of customers. Although we do not expect customers to be impacted by this maintenance, a select few may experience issues loading web pages during the update. Any interruption will be very limited (no more than 10 minutes) and refreshing the page should resolve the problem. For the impacted accounts, we have sent emails to the primary address on file as well as created a ticket. Please check your tickets or email to see if you may be affected by this maintenance. The ticket/email will have the subject of (Managed WordPress Infrastructure Update).
Nov 5, 13:48 CST
Nov 8, 2018
Completed - The scheduled maintenance has been completed.
Nov 8, 04:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 22:01 CST
Scheduled - The Managed Wordpress team will be conducting maintenance on the Managed Wordpress infrastructure for a select set of customers. Although we do not expect customers to be impacted by this maintenance, a select few may experience issues loading web pages during the update. Any interruption will be very limited (no more than 10 minutes) and refreshing the page should resolve the problem. For the impacted accounts, we have sent emails to the primary address on file as well as created a ticket. Please check your tickets or email to see if you may be affected by this maintenance. The ticket/email will have the subject of (Managed WordPress Infrastructure Update).
Nov 5, 13:47 CST