All Systems Operational
API Operational
DNS Operational
Cloud Dedicated Operational
Cloud VPS Hosting Operational
CPanel Operational
InterWorx Operational
Plesk Operational
Object Storage ? Operational
VMware Cloud Operational
VMware Private Cloud Operational
Business Email Operational
Load Balancers Operational
Cloud Load Balancers ? Operational
Shared Load Balancers - DC2 ? Operational
Shared Load Balancers - DC3 ? Operational
Shared Load Balancers - DC4 ? Operational
Shared Load Balancers - DC5 ? Operational
Network Operational
LAN Network ? Operational
PHX Network ? Operational
AMS Network ? Operational
Data Centers Operational
DC2 - LAN Operational
DC3 - LAN Operational
DC4 - PHX Operational
EU - AMS Operational
Management Portal Operational
Support Services Operational
Chat Support Operational
Ticket Support Operational
Phone Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.

Mar 13, 2024

No incidents reported.

Mar 12, 2024
Resolved - At this point in time after follow up monitoring the issues have not presented themselves again. For questions or concerns regarding this matter, you may connect with our support team via the following channels:

- Live Chat: https://my.liquidweb.com/
- Email: support@liquidweb.com
- Phone: 1-800-580-4985 (US), 1-517-322-0434 (International)

Mar 12, 05:22 EDT
Monitoring - Our Networking team was alerted to a network flood impacting a subset of our servers. Swift action was taken to resolve this and any impacted services have been restored functionality at this time and we will continue to monitor for any further impacts
Mar 12, 01:29 EDT
Completed - The scheduled maintenance has been completed.
Mar 12, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 23:00 EDT
Scheduled - Starting Tuesday, March 12, 2024, at 11:00 PM ET, our DC3, VMware Cloud Director, will be in maintenance mode for upgrades. During this 4-hour maintenance, no provisioning or other management actions through the Cloud Director portal will be available. However, websites and resources utilizing VMware Cloud will experience no disruption of service.

We apologize for any inconvenience this scheduled maintenance may cause and want to assure you that our support team will be available to assist with any questions or concerns. You can reach us through the following channels:

- Live Chat: https://my.liquidweb.com/
- Email: support@liquidweb.com
- Phone: 1-800-580-4985 (US), 1-517-322-0434 (International)

We appreciate your understanding and patience as we work to further enhance our services. Thank you for your continued support.


System Maintenance Reference: [CC-11249]

Mar 11, 16:58 EDT
Mar 11, 2024
Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024
Completed - The scheduled maintenance has been completed.
Mar 7, 09:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 07:30 EST
Scheduled - Liquid Web Network Engineers will be performing scheduled maintenance on networking devices in our DC2 and DC3 data centers. During this window latency might be observed as network loads transition between devices.

Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:

- Live Chat: https://my.liquidweb.com/
- Email: support@liquidweb.com
- Phone: 1-800-580-4985 (US), 1-517-322-0434 (International)

We appreciate your understanding and patience as we work to provide you with a better service.
Thank you for your continued support.

System Maintenance Reference: [CC-11229]

Mar 1, 17:48 EST
Mar 6, 2024
Completed - The scheduled maintenance has been completed.
Mar 6, 09:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 07:30 EST
Scheduled - Liquid Web Network Engineers will be performing scheduled maintenance on networking devices in our DC2 and DC3 data centers. During this window latency might be observed as network loads transition between devices.

Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:

- Live Chat: https://my.liquidweb.com/
- Email: support@liquidweb.com
- Phone: 1-800-580-4985 (US), 1-517-322-0434 (International)

We appreciate your understanding and patience as we work to provide you with a better service.
Thank you for your continued support.

System Maintenance Reference: [CC-11228]

Mar 1, 17:47 EST
Mar 5, 2024
Resolved - This has been resolved.
Mar 5, 10:39 EST
Identified - Our email vendor has identified issues with the Email control panel. Panel. Admins might be met with a loading error message and bad gateway error.

Our vendor team is working on this issues at this time. We will provide updates as we have them.

We appreciate your patience in the matter and if you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).

Mar 4, 13:58 EST
Completed - The scheduled maintenance has been completed.
Mar 5, 09:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 07:30 EST
Scheduled - Liquid Web Network Engineers will be performing scheduled maintenance on networking devices in our DC2 and DC3 data centers. During this window latency might be observed as network loads transition between devices.

Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:

- Live Chat: https://my.liquidweb.com/
- Email: support@liquidweb.com
- Phone: 1-800-580-4985 (US), 1-517-322-0434 (International)

We appreciate your understanding and patience as we work to provide you with a better service.
Thank you for your continued support.

System Maintenance Reference: [CC-11227]

Mar 1, 17:45 EST