Investigating - On Saturday June 12th, 2021, our Chat, Ticketing and Help Center service will have a short period of maintenance between 1:00 - 1:05 am ET. During this window, customers may see a interruption in service, however customers can contact Liquid Web via phone during this time. This maintenance does not impact customer services, just the ability to reach our support team and Help Center.
We encourage customers to reach out to us via phone at 1-800-580-4985 (1-517-322-0434) if you have any questions or concerns.
Jun 9, 10:54 CDT
We encourage customers to reach out to us via phone at 1-800-580-4985 (1-517-322-0434) if you have any questions or concerns.
Jun 9, 10:54 CDT
Identified - We continue working with our email vendor to resolve an issue resulting in intermittent delivery failures when sending to external recipients.
While measures are being taken to prevent any impact to users, some may experience mail delivery delays or delivery failures. Impacted users are encouraged to retry their messages.
As we have additional information we will update this post. If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Jun 7, 13:20 CDT
While measures are being taken to prevent any impact to users, some may experience mail delivery delays or delivery failures. Impacted users are encouraged to retry their messages.
As we have additional information we will update this post. If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Jun 7, 13:20 CDT
Managed WordPress
Operational
Managed WooCommerce
Operational
Cloud Dedicated
Operational
Cloud VPS Hosting
Operational
API
Operational
CPanel
Operational
DNS
Operational
Plesk
Operational
Object Storage
?
Operational
Business Email
Operational
Management Portal
Operational
MWP / MWCH Management Portal
Operational
Support Services
Operational
Chat Support
Operational
Ticket Support
Operational
Phone Support
Operational
Data Centers
Operational
DC2 - LAN
Operational
DC3 - LAN
Operational
DC4 - PHX
Operational
EU - AMS
Operational
Load Balancers
Operational
Cloud Load Balancers
?
Operational
Shared Load Balancers - DC2
?
Operational
Shared Load Balancers - DC3
?
Operational
Shared Load Balancers - DC4
?
Operational
Shared Load Balancers - DC5
?
Operational
Network
Operational
LAN Network
?
Operational
PHX Network
?
Operational
AMS Network
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Storm Server Maintenance
Jun 19, 04:00-08:00 CDT
Our engineers will be performing maintenance on our Storm Servers. Although we do not expect customers to be impacted by this maintenance, customers may encounter brief latency issues.
If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Posted on Jun 11, 11:23 CDT
If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Posted on Jun 11, 11:23 CDT