All Systems Operational

API Operational
DNS Operational
Cloud Dedicated Operational
Cloud VPS Hosting Operational
CPanel Operational
InterWorx Operational
Plesk Operational
Object Storage ? Operational
VMware Cloud Operational
VMware Private Cloud Operational
Business Email Operational
Load Balancers Operational
Cloud Load Balancers ? Operational
Shared Load Balancers - DC2 ? Operational
Shared Load Balancers - DC3 ? Operational
Shared Load Balancers - DC4 ? Operational
Shared Load Balancers - DC5 ? Operational
Network Operational
LAN Network ? Operational
PHX Network ? Operational
AMS Network ? Operational
Data Centers Operational
DC2 - LAN Operational
DC3 - LAN Operational
DC4 - PHX Operational
EU - AMS Operational
Management Portal Operational
Support Services Operational
Chat Operational
Case Operational
Phone Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 23, 2025

No incidents reported today.

Mar 22, 2025
Intermittent network outage to Lansing datacenter
Resolved - Network functionality has returned to normal. This incident has been resolved.
Mar 22, 00:21 EDT
Monitoring - Our Engineers have made adjustments to bring the affected portion of the network back online. We will continue to monitor the network for stability.
Mar 22, 00:15 EDT
Investigating - Our Engineers are currently investigating an intermittent network outage that is impacting our Lansing datacenter. We will provide updates as more information comes to light.

If you have any questions or concerns, please contact a member of our support team via live-chat, ticket (support@liquidweb.com), or by phone at 1-800-580-4985, 1-517-322-0434 (international).
Mar 21, 21:07 EDT
Mar 21, 2025
Mar 20, 2025
my.liquidweb portal issues
Resolved - This incident has been resolved.
Mar 20, 15:49 EDT
Update - We are monitoring the issue that occurred with my.liquidweb.com portal. This status post will be updated as more information becomes available.

If you have any questions, please get in touch with a member of our support team via Live-chat, Case over the manage.liquidweb.com portal.
Mar 20, 14:47 EDT
Monitoring - We are investigating an issue with our my.liquidweb.com portal access. This status post will be updated as more information becomes available.

If you have any questions, please get in touch with a member of our support team via Live-chat, Case over the manage.liquidweb.com portal.
Mar 20, 14:45 EDT
Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025
Scheduled Network Maintenance, DC3
Completed - The scheduled maintenance has been completed.
Mar 14, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 22:00 EDT
Scheduled - Liquid Web Network Engineers will perform scheduled maintenance on network infrastructure supporting a subset of customer services in our DC3 Data Center in Lansing, Michigan. There is no expected service interruption, however, during this maintenance some customers may experience brief packet loss, latency, or re-connection.

Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:

Live Chat: https://my.liquidweb.com/
Email: support@liquidweb.com

We appreciate your understanding and patience as we work to provide you with a better service.
Thank you for your continued support.

System Maintenance Reference: [CC-12231]
Mar 4, 16:03 EST
Mar 13, 2025
Scheduled Network Maintenance, Customer Portal, Internal Systems
Completed - The scheduled maintenance has been completed.
Mar 13, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 20:00 EDT
Scheduled - Liquid Web Systems Engineers will be performing scheduled network maintenance on a subset of internal systems that provide the Liquid Web customer portal (https://my.liquidweb.com/), the Liquid Web website (https://www.liquidweb.com/), and various internal systems used by our Sales, Billing, and Support teams.

This maintenance will not impact any customer services and no interruption in service is expected. However, some customers may experience brief packet loss, latency, or re-connection while using the customer portal or Liquid Web website. Support via ticket and live chat may also be delayed during the window.

Our Support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:

- Live Chat: https://my.liquidweb.com/
- Email: support@liquidweb.com

We appreciate your understanding and patience as we work to provide you with a better service.
Thank you for your continued support.

System Maintenance Reference: [CC-12260]
Mar 11, 17:50 EDT
Mar 12, 2025
VMware Patching
Completed - The scheduled maintenance has been completed.
Mar 12, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 20:00 EDT
Scheduled - Liquid Web Systems Engineers will be performing scheduled maintenance on VMWare vCenter services. A maintenance page will be in place and the Cloud Director portal will be disabled to prevent vCenter access during this time. ESXi hosts and VMs will remain functional throughout the window.

Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:

Live Chat: https://my.liquidweb.com/
Email: support@liquidweb.com


We appreciate your understanding and patience as we work to provide you with a better service.
Thank you for your continued support.

Internal System Maintenance Reference: [CC-12264]
Mar 10, 12:40 EDT
Mar 11, 2025
VMware Patching
Completed - The scheduled maintenance has been completed.
Mar 11, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 20:00 EDT
Scheduled - Liquid Web Systems Engineers will be performing scheduled maintenance on VMWare vCenter services. A maintenance page will be in place and the Cloud Director portal will be disabled to prevent vCenter access during this time. ESXi hosts and VMs will remain functional throughout the window.

Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:

Live Chat: https://my.liquidweb.com/
Email: support@liquidweb.com


We appreciate your understanding and patience as we work to provide you with a better service.
Thank you for your continued support.

Internal System Maintenance Reference: [CC-12264]
Mar 10, 11:03 EDT
Mar 10, 2025
Mar 9, 2025

No incidents reported.

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