Liquid Web - Services Status

All Systems Operational

API Operational

DNS Operational

Cloud Dedicated Operational

Cloud VPS Hosting Operational

CPanel Operational

InterWorx Operational

Plesk Operational

Object Storage Operational

VMware Cloud Operational

VMware Private Cloud Operational

Business Email Operational

Load Balancers Operational

Cloud Load Balancers Operational

Shared Load Balancers - DC2 Operational

Shared Load Balancers - DC3 Operational

Shared Load Balancers - DC4 Operational

Shared Load Balancers - DC5 Operational

Network Operational

LAN Network Operational

PHX Network Operational

AMS Network Operational

Data Centers Operational

DC2 - LAN Operational

DC3 - LAN Operational

DC4 - PHX Operational

EU - AMS Operational

Management Portal Operational

Support Services Operational

Chat Operational

Case Operational

Phone Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Emergency Network Maintenance Jan 23, 2025 21:00-22:00 EST

Liquid Web Network Engineers will be performing emergency network maintenance in our Lansing Data Centers between 21:00 EST to 22:00 EST. During this window, you may experience intermittent interruption to systems leveraging Cloudflare resolvers. This maintenance will address issues some customers may be experiencing with email processing.

Our support team is on standby if you need any help or have questions or concerns at my.liquidweb.com or support@liquidweb.com.

We appreciate your understanding and patience as we work to provide you with a better service.
Posted on Jan 23, 2025 - 17:19 EST

Past Incidents

Jan 23, 2025

No incidents reported today.

Jan 22, 2025

Cloud Block and Object Storage Services Degraded

Resolved - This incident has been resolved.
Jan 22, 11:30 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 22, 01:17 EST

Investigating - Our teams are currently investigating an issue causing cloud block and object storage service disruptions. We will update this status post as more information becomes available.

We appreciate your patience in the matter and if you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Jan 22, 00:21 EST

Jan 21, 2025

No incidents reported.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

Monitoring Service Issues

Resolved - This incident has been resolved.

If you have any questions or need assistance, please contact our support team via live chat or case.
Jan 17, 10:48 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 17, 07:37 EST

Investigating - We are currently experiencing issues with our monitoring infrastructure, which is impacting our service of providing pro-active monitoring and troubleshooting of customer's servers.
Our teams are fully engaged in reviewing this incident and working on finding a solution.

If you have any questions or concerns, please contact a member of our support team via live-chat, ticket (support@liquidweb.com)
Jan 17, 02:37 EST

Jan 16, 2025

Liquid Web Management Portal Degraded

Resolved - This incident has been resolved.
Jan 16, 15:32 EST

Monitoring - Our team has implemented changes and customers may see portal experiences return back to normal. We will continue to monitor the portal experience.
Jan 16, 14:30 EST

Identified - Our team has identified an issue that is affecting customer portals at Liquid Web. Clients may be experiencing low load times, issues with Live Chat authentication, issues logging into the Cloudsites Portal, and VPN services.

Our team has been engaged and has released a fix for this issue. We will provide more updates as we have them.

We appreciate your patience in the matter and if you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Jan 16, 13:22 EST

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.