Update - After further reviewing with our Email Vendor, we were able to identify that this issue is currently only affecting Microsoft-based Email Platforms such as Hotmail.com, Outlook.com, Microsoft.com, Live.com, MSN.com.

We have seen a significant decrease in deliverability failures but were advised that attempting to resend messages from within the Business Email Webmail Interface will allow them to be successfully delivered.

As we have additional information we will update this post. If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Jun 17, 14:28 CDT
Identified - We continue working with our email vendor to resolve an issue resulting in intermittent delivery failures when sending to external recipients.

While measures are being taken to prevent any impact to users, some may experience mail delivery delays or delivery failures. Impacted users are encouraged to retry their messages.

As we have additional information we will update this post. If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Jun 7, 13:20 CDT
Managed WordPress Operational
Managed WooCommerce Operational
Cloud Dedicated Operational
Cloud VPS Hosting Operational
API Operational
CPanel Operational
DNS Operational
Plesk Operational
Object Storage ? Operational
Business Email Operational
Management Portal Operational
MWP / MWCH Management Portal Operational
Support Services Operational
Chat Support Operational
Ticket Support Operational
Phone Support Operational
Data Centers Operational
DC2 - LAN Operational
DC3 - LAN Operational
DC4 - PHX Operational
EU - AMS Operational
Load Balancers Operational
90 days ago
100.0 % uptime
Today
Cloud Load Balancers ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC2 ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC3 ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC4 ? Operational
90 days ago
100.0 % uptime
Today
Shared Load Balancers - DC5 ? Operational
90 days ago
100.0 % uptime
Today
Network Operational
LAN Network ? Operational
PHX Network ? Operational
AMS Network ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 24, 2021

No incidents reported today.

Jul 23, 2021

No incidents reported.

Jul 22, 2021
Completed - The scheduled maintenance has been completed.
Jul 22, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 21:00 CDT
Scheduled - Our Operations team will be performing maintenance on our infrastructure. Although we do not expect customers to be impacted by this maintenance, any interruption will be very limited (we do not expect than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Jul 21, 15:40 CDT
Jul 21, 2021
Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.

Jul 13, 2021

No incidents reported.

Jul 12, 2021

No incidents reported.

Jul 11, 2021
Resolved - The Incident is now closed and the hosted email system is operating as normal.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Jul 11, 07:33 CDT
Identified - We are actively working with our email vendor towards a full resolution of Webmail issues. A small sub-set of users may continue to encounter intermittent error prompts at this time. More updates will be provided as they become available.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Jul 6, 14:45 CDT
Jul 10, 2021

No incidents reported.