Liquid Web Software - Ticketing System Migration

Scheduled for May 20, 08:00 - 12:00 EDT

Scheduled

We are updating our ticketing system for Liquid Web Software Support and Account Services.

During this window, customers using software.liquidweb.com may experience delays in responses or receive duplicate email notifications.

Once maintenance is complete, all communication will continue in updated support threads that include an 8-digit case number in the subject line.

If you experience any issues contacting our team after maintenance, please submit a new request here:
👉 https://software.liquidweb.com/support/

The portal.liquidweb.com and site-portal.liquidweb.com portals and all hosting-related support services will remain fully operational during this time.

We appreciate your patience as we complete this update.

Posted May 20, 2026 - 08:00 EDT

This scheduled maintenance affects: Support Services (Case).