Credit Card Processing Failures

Incident Report for Liquid Web - Services

Resolved

This incident has been resolved.

Posted Jul 28, 2021 - 19:31 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 28, 2021 - 16:27 EDT

Investigating

We are currently investigating an issue where orders placed with a credit card are timing out. We will update this status post as more information becomes available.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).

Posted Jul 28, 2021 - 15:44 EDT