Salesforce Issues

Incident Report for Liquid Web - Services

Resolved

This incident has been resolved.

Posted Jun 09, 2021 - 15:21 EDT

Monitoring

Our ticketing system vendor has implemented some changes and things appear to be back in an operation state.

Posted Jun 09, 2021 - 14:26 EDT

Update

Our ticketing system vendor is still working on this outage. We will update when more information is provided.

Posted Jun 09, 2021 - 13:35 EDT

Investigating

We have been informed and that our ticketing system is having some performance issues. We are currently investigating this issue and will provide more details when they are gathered.

Posted Jun 09, 2021 - 12:26 EDT

This incident affected: Support Services (Chat Support, Ticket Support, Phone Support).