Rate limited and deferral bounce backs to Microsoft and Yahoo accounts
Incident
Report for Liquid Web - Services
Resolved
The outgoing email issue with the Premium Business Email service affecting Yahoo and Microsoft has been completely resolved. We have been monitoring the platform and have not observed any further problems.
Thank you for your patience during this time.
Thank you for your patience during this time.
Identified
Our email vendor continues to monitor email delivery to Yahoo and Microsoft recipients. Yahoo is still deferring some emails, and the vendor is actively working to clear the queue and address the senders causing these deferrals.
For Microsoft, the vendor is coordinating directly with Microsoft to resolve the delivery issues. We will provide updates here as soon as new information becomes available.
We appreciate your patience as we work to fully restore email delivery.
For Microsoft, the vendor is coordinating directly with Microsoft to resolve the delivery issues. We will provide updates here as soon as new information becomes available.
We appreciate your patience as we work to fully restore email delivery.
Investigating
We have identified that users of the Premium Business Email services are experiencing difficulties sending emails to Microsoft and Yahoo-related addresses. We are actively working with Microsoft's and Yahoo's teams to resolve this issue.
We appreciate your patience and understanding.
If you need assistance, please chat with us or create a case at my.liquidweb.com.
We appreciate your patience and understanding.
If you need assistance, please chat with us or create a case at my.liquidweb.com.
This incident affected: Business Email.