Support phone issues

Incident Report for Liquid Web - Services

Resolved

This incident has been resolved.

Posted Feb 18, 2025 - 20:23 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 18, 2025 - 13:50 EST

Update

We are continuing to investigate this issue.

Posted Feb 18, 2025 - 13:49 EST

Update

We are continuing to investigate this issue.

Posted Feb 18, 2025 - 13:28 EST

Investigating

We are currently investing an issue with our phone system. At this time we are unable to receive new phones calls, however we can still be reached via chat (liquidweb.com) or email/ticket (support@liquidweb.com).

Posted Feb 18, 2025 - 13:13 EST

This incident affected: Support Services (Phone).