Degraded Acronis performance

Incident Report for Liquid Web - Services

Resolved

This incident has been resolved.

Posted Jun 12, 2025 - 04:40 EDT

Monitoring

Our vendor has implemented a fix for the earlier Acronis-related issues, and services appear to be operating normally at this time. We will continue to monitor the situation closely for any further issues.

If you have any questions or concerns, please contact a member of our support team via live-chat (my.liquidweb.com) or ticket (support@liquidweb.com).

Posted Jun 11, 2025 - 22:47 EDT

Identified

Access to the Acronis UI is in a degraded state at the moment. Our vendor is working diligently on the issue and we will provide updates as they come.

If you have any questions or concerns, please contact a member of our support team via live-chat (my.liquidweb.com) or ticket (support@liquidweb.com).

Posted Jun 11, 2025 - 22:02 EDT