We're pleased to announce that our internal maintenance concluded earlier than expected. We sincerely apologize for any inconvenience caused and are grateful for your patience during this period. This maintenance was essential for enhancing our internal capabilities. Thank you for your understanding.
Posted Jan 13, 2024 - 23:37 EST
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 13, 2024 - 22:01 EST
Please be advised that our Chat, Ticketing, and Help Center services will undergo extended maintenance from 10:00 PM ET on Saturday, January 13, 2024, until 1:00 AM ET on Sunday, January 14, 2024.
During this time, our internal tools will be read-only while those specific systems undergo an upgrade. Our Support team will be available and ready to assist via telephone for any urgent needs. Additionally, any ticket updates submitted via email will be queued and addressed promptly after the maintenance concludes.
This maintenance will not affect client services, aside from the temporary unavailability of our Support and Solutions teams through Ticketing, Chat, and the Help Center.
For any urgent issues, you can reach us by phone at:
We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we strive to enhance our services. Rest assured, your urgent needs will be our top priority during this period.
Posted Jan 11, 2024 - 12:50 EST
This scheduled maintenance affected: Support Services (Chat Support, Ticket Support).