Phone System Issues

Incident Report for Liquid Web - Services

Resolved

This incident has been resolved.
Posted May 27, 2026 - 19:52 EDT

Monitoring

Our phone system is now back online, and agents should be able to connect and accept calls.

We will continue to monitor the system to ensure stability.

Thank you for your continued patience.
Posted May 27, 2026 - 16:09 EDT

Investigating

We are investigating an issue preventing customers from reaching support via Phone.

Please use Live Chat or open a Support Case at my.liquidweb.com for immediate assistance while we restore the phone service.

We appreciate your patience and understanding as we work to restore this service. Thank you.
Posted May 27, 2026 - 15:58 EDT
This incident affected: Support Services (Phone).