Spice Console disruption on Linux virtual machines

Incident Report for Liquid Web - Services

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 21, 2026 - 07:47 EDT

Investigating

We have identified that Spice Console at my.liquidweb.com/manage.liquidweb.com is not functioning as intended on Linux virtual private servers (VPS), while it is functioning as expected on Windows servers.

There are no issues with server stability or up-time related to this, however the servers cannot be reached via spice console.
Our engineers are investigating and will provide updates as they become available.

If you have any questions or need assistance, please reach out to us via Live Chat or by submitting a support case.

We appreciate your patience and will provide updates as progress is made.

Posted Apr 21, 2026 - 04:40 EDT

This incident affects: Cloud Dedicated and Cloud VPS Hosting.