PHX - Network Disruption
Incident
Report for Liquid Web - Services
Resolved
The DC Operations team have given the all clear following extended monitoring. Again, we sincerely apologize for these disruptions.
Identified
We have observed another flap at 3:18 ET. The DC Operations team have identified the root cause and are working to resolve the issue permanently.
Update
Our DC team and Networking teams continue to monitor performance closely and report all devices have been stable since 1:51AM ET.
Update
We are continuing to monitor for any further issues.
Update
The initial flap was between 11:15PM - 11:17PM ET and performance monitoring showed all stable, however, there was a secondary flap at 1:20AM ET. Our networking and DC operations teams are working to fully resolve the issue. We will continue monitoring and advise as additional information is available.
Monitoring
Our Networking team reported a brief network disruption in our PHX datacenter which impacted a number of devices in the DC4 PHX data center at 11:15 PM ET. The issue was resolved quickly, however, performance monitoring continues at this time.
We apologize for any inconvenience this may have caused. If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
We apologize for any inconvenience this may have caused. If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
This incident affected: Data Centers (DC4 - PHX).