Important Update for Spam and Trash Folder Cleanup Changes on Business Email
Scheduled Maintenance Report for Liquid Web - Services
The scheduled maintenance has been completed.
Posted Apr 11, 2023 - 10:30 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 07, 2023 - 10:30 EDT
There are new changes coming to mailboxes for Premium Business Email. These changes will affect Standard and Pro mailboxes.

Starting on May 1st, 2023, our email vendor will change the retention rules for the spam and trash folders to 30 days. This means that any mail data in these folders older than the retention limits will be removed.

Prior to May 1st, the mailbox owner will need to review the mail in those folders and move any mail (30 days or older) they want to keep into another folder.

You can view the spam and trash limits for each mailbox by logging into and then clicking the pass through link to your email control panel.

- Email Hosting: Navigate to Mailboxes > domain > manage > settings
- Email Hosting: Navigate to Mailboxes > domain > Settings > Folder Cleanup

This change will help users manage their storage usage automatically, effectively increasing the total available mail quota for most users.
Posted Apr 07, 2023 - 10:09 EDT
This scheduled maintenance affected: Business Email.