We are still actively working on resolving the issue of users experiencing disconnections from email clients or being prompted to re-enter their credentials. Our team continues to collaborate closely with our email vendor to address this matter as quickly as possible.
Thank you for your continued patience and understanding. If you have any questions or need further assistance, please contact our support team via live chat or by submitting a support case (ticket).
Posted Nov 29, 2024 - 00:10 EST
Investigating
We are seeing multiple reports that users are getting disconnected from email clients and/or being prompted to re-enter their credentials. Our team is aware of the issue and is working with our email vendor to resolve it promptly.
Thank you for your understanding and patience. If you have any questions or need assistance, please reach out to our support team via live chat or support ticket.
