Multiple servers reporting down in our Phoenix Data center

Incident Report for Liquid Web - Services

Resolved

This incident has been resolved.

Posted Sep 28, 2025 - 21:42 EDT

Monitoring

Part of the Phoenix data center had a momentary power event and switched to generator power. We have brought our servers back online and the data center is now back on facility power. We are verifying the situation and addressing any loose ends.

Posted Sep 25, 2025 - 19:18 EDT

Identified

A power disruption to our hosting provider led to several servers going down. The power outage has been resolved and the majority of our servers that were impacted are back online. We are working to get all remaining hosts back online.

Posted Sep 25, 2025 - 18:33 EDT

Investigating

We are currently investigating an issue that is impacting multiple servers across our Phoenix data center. We will provide updates as we learn more.

If you have any questions or concerns, please contact a member of our support team via live-chat or case (support@liquidweb.com).

Posted Sep 25, 2025 - 18:12 EDT

This incident affected: Data Centers (DC4 - PHX).