All Systems Operational

API Operational
DNS Operational
Cloud Dedicated Operational
Cloud VPS Hosting Operational
CPanel Operational
InterWorx Operational
Plesk Operational
Object Storage ? Operational
VMware Cloud Operational
VMware Private Cloud Operational
Business Email Operational
Load Balancers Operational
Cloud Load Balancers ? Operational
Shared Load Balancers - DC2 ? Operational
Shared Load Balancers - DC3 ? Operational
Shared Load Balancers - DC4 ? Operational
Shared Load Balancers - DC5 ? Operational
Network Operational
LAN Network ? Operational
PHX Network ? Operational
AMS Network ? Operational
Data Centers Operational
DC2 - LAN Operational
DC3 - LAN Operational
DC4 - PHX Operational
EU - AMS Operational
Management Portal Operational
Support Services Operational
Chat Operational
Case Operational
Phone Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Upgrade VMWare NSX Manager DC4 Oct 14, 2025 23:00 - Oct 15, 2025 03:00 EDT

Our systems are currently undergoing scheduled maintenance to enhance stability and performance.

- Maintenance Window: October 14, 2025, at 11:00 PM EDT
- Expected Duration: Up to 4 hours
- Impact: No major impact is expected. The NSX control plane will remain fully operational throughout the upgrade. Any provisioning aspects from Cloud Director may be buffered but will then proceed normally; however, this should not be noticeable.


We are taking every possible step to ensure this maintenance is completed smoothly and with minimal disruption. We appreciate your patience and understanding during this process. If you have any questions, please contact our support team via live chat or ticket.

Posted on Oct 10, 2025 - 14:05 EDT

VMware NSX edges Infrastructure Upgrade DC3 Oct 15, 2025 23:00 - Oct 16, 2025 03:00 EDT

Our network infrastructure is undergoing an important upgrade to enhance performance and reliability.

- Maintenance Window: October 15, 2025, at 11:00 PM EDT
- Expected Duration: Up to 4 hours
- Impact: During this maintenance, temporary interruptions at both Layer 2 and Layer 3 levels may occur as each node is cycled out of service. While configuration changes on NSX Manager will not be blocked, they might experience some delays. During this process, traffic will be rerouted as nodes are taken offline one by one. This may cause momentary service delays. IPSEC VPN tunnels will drop and automatically reestablish on new nodes; this should be seamless and transparent to end users.


We are taking every possible step to ensure this maintenance is completed smoothly and with minimal disruption. We appreciate your patience and understanding during this process. If you have any questions, please contact our support team via live chat or ticket.

Posted on Oct 10, 2025 - 14:15 EDT

Scheduled Network Maintenance, DC5 Oct 21, 2025 11:00-14:00 EDT

Liquid Web Network Engineers will be performing scheduled maintenance on network infrastructure supporting a subset of customer services in our DC5 Data Center in Amsterdam, NL.

There is a brief (less than 5 minutes) service interruption per server expected during this maintenance window. Beginning October 14th, customers with affected servers will see an additional notice in their customer portal (https://my.liquidweb.com/). Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:

Live Chat: https://my.liquidweb.com/
Email: support@liquidweb.com

We appreciate your understanding and patience as we work to provide you with a better service.
Thank you for your continued support.

System Maintenance Reference: [CC-12861]

Posted on Sep 30, 2025 - 10:46 EDT
Oct 14, 2025

No incidents reported today.

Oct 13, 2025
Completed - The scheduled maintenance has been completed.
Oct 13, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 21:00 EDT
Scheduled - Liquid Web Network Engineers will be performing scheduled maintenance on network infrastructure supporting a subset of customer services in our DC2 Data Center in Lansing, Michigan.

There is a brief (less than 5 minutes) service interruption per server expected during this maintenance window. Customers with affected servers will see an additional notice in their customer portal (https://my.liquidweb.com/). Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:

Live Chat: https://my.liquidweb.com/
Email: support@liquidweb.com

We appreciate your understanding and patience as we work to provide you with a better service.
Thank you for your continued support.

System Maintenance Reference: [CC-12790]

Oct 7, 11:01 EDT
Oct 12, 2025
Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025
Completed - The scheduled maintenance has been completed.
Oct 8, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 23:00 EDT
Scheduled - Liquid Web Network Engineers will be performing scheduled maintenance on network infrastructure supporting a subset of customer services in our DC4 Data Center in Phoenix, AZ. There is no expected service interruption but some customers may experience brief packet loss, latency, or reconnection during the window. Customers with affected services will see an additional notice in their customer portal, https://my.liquidweb.com

Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:

Live Chat: https://my.liquidweb.com/
Email: support@liquidweb.com

We appreciate your understanding and patience as we work to provide you with a better service.
Thank you for your continued support.

System Maintenance Reference: [CC-12892]

Oct 6, 12:29 EDT
Oct 7, 2025
Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025
Resolved - This incident has been resolved.
Oct 3, 16:21 EDT
Monitoring - A fix has been implemented by our email vendor, and control panels are now accessible, and we are actively monitoring to ensure everything continues to function normally.

Thank you for your patience.

Oct 3, 09:27 EDT
Investigating - We are aware of an issue with our email vendor’s Control Panel. Our email vendor has acknowledged the problem and is working toward a resolution.

Please note that this may cause some delays in providing support for Premium business email. However, this issue does not impact email delivery or any email services.

If you have any questions, don't hesitate to contact a member of our support team via live chat or Case.

Oct 2, 08:44 EDT
Oct 2, 2025
Oct 1, 2025
Completed - The scheduled maintenance has been completed.
Oct 1, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 22:00 EDT
Scheduled - Liquid Web Systems Engineers will be performing scheduled maintenance on Shared Load Balancer servers in our DC2, DC3, and DC4 Data Centers.

There is a service interruption of up to 20 minutes per server expected during this maintenance window. Customers with affected services attached to these load balancers will see an additional notice in their customer portal (https://my.liquidweb.com/).

Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:

Email: support@liquidweb.com
Live Chat via Customer Portal: https://my.liquidweb.com/

Internal System Maintenance Reference: [CC-12839]

Sep 23, 13:26 EDT
Sep 30, 2025