Update - Our team identified an issue with a core network component that contributed to intermittent disruptions. To ensure stability, we have made adjustments that have restored reliable network performance while we work with our vendor, Cisco, to implement a long-term resolution.
At this time, our network remains stable, and we are proceeding with a careful reintegration plan in collaboration with Cisco. We are committed to maintaining a seamless experience and will provide further updates as needed.
If you have any questions or experience any issues, please reach out to our support team.
Mar 31, 2025 - 10:25 EDT
At this time, our network remains stable, and we are proceeding with a careful reintegration plan in collaboration with Cisco. We are committed to maintaining a seamless experience and will provide further updates as needed.
If you have any questions or experience any issues, please reach out to our support team.
Mar 31, 2025 - 10:25 EDT
Update - We are continuing to monitor for any further issues.
Mar 29, 2025 - 06:48 EDT
Mar 29, 2025 - 06:48 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 29, 2025 - 06:47 EDT
Mar 29, 2025 - 06:47 EDT
Investigating - Our Engineers are currently investigating an intermittent network outage that is impacting our Lansing datacenter. We will provide updates as more information comes to light.
If you have any questions or concerns, please contact a member of our support team via live-chat, ticket (support@liquidweb.com), or by phone at 1-800-580-4985, 1-517-322-0434 (international).
Mar 29, 2025 - 04:05 EDT
If you have any questions or concerns, please contact a member of our support team via live-chat, ticket (support@liquidweb.com), or by phone at 1-800-580-4985, 1-517-322-0434 (international).
Mar 29, 2025 - 04:05 EDT
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Scheduled Maintenance
Networking Maintenance April 3rd, 2025 Apr 3, 2025 07:00-22:00 EDT
Liquid Web Network Engineers will be performing scheduled maintenance from 8am ET to 10pm ET. During this window a few seconds of latency or session loss might be observed while the maintenance takes place.
Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:
- Live Chat: https://my.liquidweb.com/
- Email: support@liquidweb.com
We appreciate your understanding and patience as we work to provide you with a better service.
Thank you for your continued support.
System Maintenance Reference: [CC-12288]
Posted on Mar 29, 2025 - 23:17 EDT
Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:
- Live Chat: https://my.liquidweb.com/
- Email: support@liquidweb.com
We appreciate your understanding and patience as we work to provide you with a better service.
Thank you for your continued support.
System Maintenance Reference: [CC-12288]
Posted on Mar 29, 2025 - 23:17 EDT