All Systems Operational

API Operational
DNS Operational
Cloud Dedicated Operational
Cloud VPS Hosting Operational
CPanel Operational
InterWorx Operational
Plesk Operational
Object Storage Operational
VMware Cloud Operational
VMware Private Cloud Operational
Business Email Operational
Load Balancers Operational
Cloud Load Balancers Operational
Shared Load Balancers - DC2 Operational
Shared Load Balancers - DC3 Operational
Shared Load Balancers - DC4 Operational
Shared Load Balancers - DC5 Operational
Network Operational
LAN Network Operational
PHX Network Operational
AMS Network Operational
Data Centers Operational
DC2 - LAN Operational
DC3 - LAN Operational
DC4 - PHX Operational
EU - AMS Operational
Management Portal Operational
Support Services Operational
Chat Operational
Case Operational
Phone Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jan 9, 2026

No incidents reported today.

Jan 8, 2026
Partial Impact to VPS Resize, Reboot, and Reimage Workflows
Resolved - This incident has been resolved.
Jan 8, 15:25 EST
Monitoring - Our Engineers have identified the issue and implemented a fix. We are starting to see improvements in the operation, and past workflows are now functioning as expected. We will continue to monitor the situation closely.

Thank you for your patience and understanding.
Jan 7, 21:05 EST
Update - We are currently accepting new orders; however, provisioning for Cloud Servers is experiencing a temporary delay.
We are continuing to investigate issues where workflows begin, but struggle to finish. We will provide updates as progress is made. Our engineers are continuing to work on pushing through backlogged workflows

Thank you for your patience and understanding, which is truly appreciated.
Jan 7, 18:16 EST
Update - We are continuing to investigate this issue.
Jan 7, 18:14 EST
Investigating - We are currently accepting new orders; however, provisioning for Cloud Servers is experiencing a temporary delay.
We are continuing to investigate issues where workflows begin, but struggle to finish. We will provide updates as progress is made.

Thank you for your patience and understanding, which is truly appreciated.
Jan 7, 10:09 EST
Identified - The issue has been identified, and our teams are actively working toward a resolution. We will provide further updates as more information becomes available.

Thank you for your patience.
Jan 7, 03:59 EST
Investigating - We are currently investigating a delay in our Provisioning system that is affecting reboot, resize, and reimage workflows. Servers are still online and responsive. We are currently working to identify the underlying causes. More information will be provided as it becomes available.

If you have any issues or questions, please get in touch with a member of our support team via live chat or case at my.liquidweb.com.

We appreciate your patience and understanding as we work to restore this service. Thank you.
Jan 7, 01:02 EST
Jan 7, 2026
Scheduled Network Maintenance, DC4
Completed - The scheduled maintenance has been completed.
Jan 7, 23:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 22:30 EST
Scheduled - Liquid Web Network Engineers will perform scheduled maintenance on the DC4 network infrastructure to migrate border connections as part of ongoing equipment upgrades.

During this window, customers with services in DC4 may experience brief, intermittent connectivity interruptions lasting only a few seconds at a time. There will be three short interruptions as each connection is migrated and verified individually. Minor packet loss and temporary latency increases are possible during these transitions.

Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:

Live Chat: https://my.liquidweb.com/
Email: support@liquidweb.com

We appreciate your understanding and patience as we work to provide you with a better service.
Thank you for your continued support.
Jan 6, 17:01 EST
Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026
Domain Registration Interruption
Resolved - This incident has been resolved.
Jan 4, 14:57 EST
Monitoring - Enom has confirmed that their service issues are resolved, and our domain registration systems are back online. We have verified that transactions are processing correctly; however, we will continue to monitor the situation closely to ensure continued stability.
Jan 4, 13:12 EST
Investigating - We are aware of service interruptions affecting domain registrations due to an issue with our vendor, eNom. Our team is tracking the issue and will share updates here as they become available. We apologize for the inconvenience.
Jan 4, 11:52 EST
Jan 3, 2026
Scheduled Network Maintenance, DC2 and DC3
Completed - The scheduled maintenance has been completed.
Jan 3, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 3, 21:00 EST
Scheduled - We will be performing scheduled network maintenance to apply updates that enhance the long-term performance, stability, and security of our infrastructure. During this window, our teams will also complete validation and testing to ensure all recent changes continue to operate as expected across our data center network systems.

No customer impact is expected during this maintenance period. All work is being performed under strict change controls and will be closely monitored by our engineering teams to ensure a smooth and seamless experience.

We appreciate your patience and understanding. If you need any assistance, our Support Team is available 24/7 via Live Chat or at support@liquidweb.com
Dec 5, 12:25 EST
Jan 2, 2026
Email Delivery Issues from Microsoft 365 Senders
Resolved - This incident has been resolved.
Jan 2, 14:02 EST
Investigating - We are aware of an increase in email delivery issues affecting messages sent from Microsoft 365/Outlook to Premium Business email-hosted mailboxes. Some emails may bounce or be delayed due to Microsoft IP addresses appearing on the SenderScore blocklist.

If you are experiencing this issue, you can resolve it by safelisting Microsoft's sending IP addresses at the mailbox level:
1. Go to cp.rackspace.com > Domains > Spam settings > Safelists
2. Select your domain
3. Add the following IP ranges:
52.102.%.%
40.107.%.%
52.101.%.%
52.103.%.%

We are actively working with our partners to determine if fleet-wide mitigations can be applied. We will provide updates as more information becomes available.

If you have any questions or concerns, please don't hesitate to contact us via Live Chat or by opening a case.
Dec 16, 17:16 EST
Jan 1, 2026

No incidents reported.

Dec 31, 2025
My.Liquidweb portal issues
Resolved - This incident has been resolved.
Dec 31, 14:25 EST
Monitoring - The access to my.liquidweb.com and https://login.liquidweb.com customer portals are functioning as expected at this time. We are monitoring the situation closely.

If you have any questions, please contact a member of our support team via live chat, ticket, or by phone at (800)-580-4985, or (517)-322-0434 (international).
Dec 31, 08:22 EST
Investigating - We are currently investigating an issue affecting access to the My.liquidweb.com portal. This status post will be updated as more information becomes available.

If you have any questions, don't hesitate to get in touch with a member of our support team via live chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Dec 31, 07:51 EST
Dec 30, 2025

No incidents reported.

Dec 29, 2025
Premium Business Email - Webmail Access Issues
Resolved - This issue has been resolved. Webmail is now accessible, and we are no longer experiencing any further problems.

Again, thank you for your patience! If you have any questions, please get in touch with a member of our support team via live chat or case.
Dec 29, 21:02 EST
Monitoring - Our email vendor has implemented a fix for the Premium Business Email webmail access issue, and service access is being restored. We are currently monitoring the situation to ensure stability.

Email delivery continues to function normally. We will provide further updates if needed.

If you have any questions, please contact our support team via LiveChat or by submitting a case.
Dec 29, 14:38 EST
Investigating - We are currently experiencing issues with accessing the Premium Business Email webmail interface. We are actively working with our email provider to resolve this as quickly as possible.

Please note that email delivery is not currently affected. We will continue to post updates here as more information becomes available.

If you have any questions, please contact our support team via LiveChat or by submitting a case.
Dec 29, 12:35 EST
Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

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