Our systems are currently undergoing scheduled maintenance to enhance stability and performance.
- Maintenance Window: October 14, 2025, at 11:00 PM EDT - Expected Duration: Up to 4 hours - Impact: No major impact is expected. The NSX control plane will remain fully operational throughout the upgrade. Any provisioning aspects from Cloud Director may be buffered but will then proceed normally; however, this should not be noticeable.
We are taking every possible step to ensure this maintenance is completed smoothly and with minimal disruption. We appreciate your patience and understanding during this process. If you have any questions, please contact our support team via live chat or ticket. Posted on
Oct 10, 2025 - 14:05 EDT
Our network infrastructure is undergoing an important upgrade to enhance performance and reliability.
- Maintenance Window: October 15, 2025, at 11:00 PM EDT - Expected Duration: Up to 4 hours - Impact: During this maintenance, temporary interruptions at both Layer 2 and Layer 3 levels may occur as each node is cycled out of service. While configuration changes on NSX Manager will not be blocked, they might experience some delays. During this process, traffic will be rerouted as nodes are taken offline one by one. This may cause momentary service delays. IPSEC VPN tunnels will drop and automatically reestablish on new nodes; this should be seamless and transparent to end users.
We are taking every possible step to ensure this maintenance is completed smoothly and with minimal disruption. We appreciate your patience and understanding during this process. If you have any questions, please contact our support team via live chat or ticket. Posted on
Oct 10, 2025 - 14:15 EDT
Liquid Web Network Engineers will be performing scheduled maintenance on network infrastructure supporting a subset of customer services in our DC5 Data Center in Amsterdam, NL.
There is a brief (less than 5 minutes) service interruption per server expected during this maintenance window. Beginning October 14th, customers with affected servers will see an additional notice in their customer portal (https://my.liquidweb.com/). Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:
Completed -
The scheduled maintenance has been completed.
Oct 13, 01:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 21:00 EDT
Scheduled -
Liquid Web Network Engineers will be performing scheduled maintenance on network infrastructure supporting a subset of customer services in our DC2 Data Center in Lansing, Michigan.
There is a brief (less than 5 minutes) service interruption per server expected during this maintenance window. Customers with affected servers will see an additional notice in their customer portal (https://my.liquidweb.com/). Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:
Completed -
The scheduled maintenance has been completed.
Oct 8, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 23:00 EDT
Scheduled -
Liquid Web Network Engineers will be performing scheduled maintenance on network infrastructure supporting a subset of customer services in our DC4 Data Center in Phoenix, AZ. There is no expected service interruption but some customers may experience brief packet loss, latency, or reconnection during the window. Customers with affected services will see an additional notice in their customer portal, https://my.liquidweb.com
Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:
Resolved -
This incident has been resolved.
Oct 3, 16:21 EDT
Monitoring -
A fix has been implemented by our email vendor, and control panels are now accessible, and we are actively monitoring to ensure everything continues to function normally.
Thank you for your patience.
Oct 3, 09:27 EDT
Investigating -
We are aware of an issue with our email vendor’s Control Panel. Our email vendor has acknowledged the problem and is working toward a resolution.
Please note that this may cause some delays in providing support for Premium business email. However, this issue does not impact email delivery or any email services.
If you have any questions, don't hesitate to contact a member of our support team via live chat or Case.
Oct 2, 08:44 EDT
Completed -
The scheduled maintenance has been completed.
Oct 1, 00:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 22:00 EDT
Scheduled -
Liquid Web Systems Engineers will be performing scheduled maintenance on Shared Load Balancer servers in our DC2, DC3, and DC4 Data Centers.
There is a service interruption of up to 20 minutes per server expected during this maintenance window. Customers with affected services attached to these load balancers will see an additional notice in their customer portal (https://my.liquidweb.com/).
Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels: